Customer Testimonials

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Google Oct 24, 2021

Pulled in with the thought let's just take a look. Didn't plan on buying that day. Left with a new F-250 Super Duty. A.J. came out to talk and show us around. He took us right to what I was looking for. Crunched the numbers with him and his supervisor and left a price and payment plan I am happy with.

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Google Oct 24, 2021

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Google Oct 23, 2021

Third time buying a vehicle from this dealership. Always a pleasant experience.

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Google Oct 22, 2021

Rick Miller is one of the best salesman I have ever met! He truly has the customers best interest in mind. He made my car buying experience as easy and genuine as it could possibly be. I will forever recommend him.

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Google Oct 21, 2021

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Google Oct 21, 2021

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Google Oct 19, 2021

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Google Oct 18, 2021

Very pleased with my experience at Ford of Columbia. They were so helpful and made it easy to purchase my first car. I highly recommend Ford of Columbia.

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Google Oct 15, 2021

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Google Oct 14, 2021

Tim Runner is so nice and really helpful. I got and amazing ford ecosport and I love it 😍😍

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Google Oct 13, 2021

Outstanding group. I loved my visit!!! PRO-Veteran!!!! I will make this 10 hour track without a thought if it is on the lot. I cannot generate the words of thanks to this great group! I say group because I cannot utter salesman it does them poor service!!! The WHOLE TEAM IS EXCEPTIONAL!!! No pics traded for the 2008 Expedition. Very satisfied!!!

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Google Oct 12, 2021

Awesome service from the team there to include Doug, Orrin and Debbie. No pressure as they listened to MY needs. I would definitely recommend this dealership.

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Google Oct 12, 2021

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Google Oct 11, 2021

We bought a used 2013 Buick from AJ recently. He was very helpful and made the process much smoother than we anticipated. When we got the car home we noticed some slight shaking in the steering wheel when braking. AJ and Clifford in the Service Center got us taken care of free of charge. Buying a car can be a headache at times but these guys took care of us and that meant a lot.

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Google Oct 9, 2021

Tim Runner was awesome! Thank you Ford of Columbia

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Google Oct 8, 2021

The buying experience was straight forward and the sales manager notified us of rebates that I was not expecting. Overall a good experience.

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Google Oct 8, 2021

Great team that know there craft and are up front with what you do and don’t need done

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Google Oct 8, 2021

Good folks. No tall tales. In and out pretty quick. Thanks

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Google Oct 7, 2021

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Google Oct 6, 2021

My sales person ( A.J. ) made what was to be just a quick inquiry about the Dodge Ram 3500 into a very pleasant purchasing experience….

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Google Oct 3, 2021

Great experience with a tricky trade in! Tim R. helped us get some new "Mommy Wheels"!! Took some time, but worked out great! Go see Tim to help you get a solid reliable vehicle with no surprises!

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Google Oct 2, 2021

I started my deal on the phone an hour away. From start to finish, it was an enjoyable experience. The staff, particularly Doug Smith and Rick Miller, did everything that you would expect when buying a car. I highly recommend this dealership.

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Google Oct 1, 2021

I took my car in to get the tire rod replaced so my hood would close correctly. Not only is it perfectly repaired, but my car was washed and detailed! You can't beat that for customer service! I 100% recommend Ford Body Shop... By the way my car is a Nissan.. LOL

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Google Sep 30, 2021

From AJ to Tim, Steve and all involved - everyone was very helpful, friendly and knowledgeable.

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Google Sep 28, 2021

Everyone we worked with were friendly and courteous. Good knowledge of vehicle and not pushy. Explained all the details of the transaction process.

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Google Sep 28, 2021

The Gentleman that we talked with were just that 💯. Rick Miller sales associate was VERY helpful in getting me what my trade in was valued at, and the purchase of my new truck.

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Google Sep 26, 2021

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Google Sep 25, 2021

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Google Sep 25, 2021

We love this new truck. Our sales guy was excellent

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Google Sep 24, 2021

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Google Sep 23, 2021

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Google Sep 22, 2021

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Google Sep 20, 2021

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Google Sep 19, 2021

Doug Sam and Steve all done a great job met our needs got us a financing we needed .....really good experience if you're shopping or vehicle do yourself a favor and go see these guys

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Google Sep 19, 2021

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Google Sep 18, 2021

AJ and the staff were very helpful and friendly working very hard at making a deal I was not expecting. We have some things to complete but my wife is already looking at them to help with a vehicle as soon as she is ready. They will purchase your car even trade for your motorcycle. I highly recommend Columbia Ford, thanks guys!

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Google Sep 18, 2021

I am so HAPPY with Ford Dealership I would Highly recommend them the salesman that sold us to be vehicle was awesome (Tim Runner) did everything he could to make us Happy. The finance guy neighbor was so efficient and friendly he one funny guy he made us laugh. Thank you for everything. We are so proud of are Ford escape.

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Google Sep 17, 2021

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Google Sep 17, 2021

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Google Sep 15, 2021

Extremely satisfied with the great customer service. They helped me in every possible way, to make sure I left with something I wanted. Service shop, did an amazing job with making sure everything was up to date, and ready to go. I would def recommend ford of Columbia to anyone just starting out, needing help fast, or just looking to upgrade. Greatly appreciated. ❤️

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Google Sep 15, 2021

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Google Sep 13, 2021

Honest and friendly! Highly recommend 😊

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Google Sep 13, 2021

I had the best experience with the purchase of my 2021 Mustang. From sales to finance. It was smooth and painless.

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Google Sep 12, 2021

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Google Sep 12, 2021

We just purchased a 2019 Mustang convertible from Ford in Columbia, TN. Our salesman was Sam and he was remarkably wonderful. He was very knowledgeable about the cars that we were test driving and help us in getting the best price possible! We highly recommend Sam if you’re going to Columbia Ford!!

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Google Sep 11, 2021

Great experience! I usually hate car buying experiences but Ford of Columbia changed that for me recently. Everyone from the GM and our Salesperson Jay were great to us! We actually felt good after spending so much $$ with them. I would highly recommend them to anyone shopping for a new vehicle! Pam and Gary Jordan

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Google Sep 11, 2021

I had been in the process of looking for a new car for a while as my old one was a bad buy i went to the chevy/cadillac dealership across the parking lot from the ford one as i was trying to trade in my old chevy cruze the salesmen over there lied and wasn’t very helpful at all and said my car would only be worth $1000 and they would not be able to help me so i defeatedly went outside with my dad not really sure what to do when we decided we would try and see ...

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Google Sep 11, 2021

They have done a good job of taking care of my van at a very reasonable price

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Google Sep 10, 2021

I had a wonderful experience at Ford of Columbia. The sales person Ti m was knowledgeable and so very helpful. The finance people were equally helpful. I could not have been happier.

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Google Sep 9, 2021

Service was excellent ...Thank U..

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Google Sep 7, 2021

Great experience. Dealership staff was very helpful through the whole process.

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Google Sep 6, 2021

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DealerRater Sep 5, 2021

Our sales rep AJ was very helpful, friendly and knowledgeable. The whole team made the buying process very easy. We are very satisfied with the purchase and the the dealership.

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Google Sep 4, 2021

I'll tell u more bout this place once truck is purchased but great service

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Google Sep 4, 2021

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Google Sep 3, 2021

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Google Sep 3, 2021

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Google Sep 2, 2021

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Google Sep 2, 2021

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Google Sep 1, 2021

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Google Aug 30, 2021

Worked with Tim Runner, went fairly smooth. Not a bad experience at all.

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Google Aug 29, 2021

The service advisor came to find me in the middle of the of my appointment to tell me that the locking lug nut key wasn’t in the glovebox. I went to look for it but I couldn’t find it either. The only other time my truck was serviced was a few months prior at Ford of Columbia. The lug key was most likely misplaced during this last service. Instead of trying to fix the problem the service advisor said they couldn’t rotate the tires. Now because of this negligence I was unable to rotate my tires at ...

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Google Aug 29, 2021

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DealerRater Aug 29, 2021

They are a extremely good group of people. They help you in anyway they can and will help u make the right choice in purchasing a new vehicle.

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Google Aug 28, 2021

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Google Aug 28, 2021

Fast and great experience. Nice people in service department.

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Google Aug 28, 2021

Great service department.

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Google Aug 27, 2021

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Google Aug 26, 2021

Service Advisor Clifford Thompson was excellent!

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Google Aug 25, 2021

My experience was the best that I have had in over 60 years of experience with car dealerships. Both Tom, my service advisor, and Doug, a sales person, went out of their way to assist me. When I asked about a shuttle to go to my next appointment, there was no shuttle but Doug offered to take me in his car. The next time I need to buy or service the car, this will be the first place I will visit.

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DealerRater Aug 24, 2021

Thank you Clifford Thomps very nice person very professional job well Done. I will definitely refer friends and family and I will definitely come back.

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Google Aug 24, 2021

I got my dream truck! I was treated fairly. I got good deal. The salesman Orrin listened to me understood what I wanted and got it for me. No pressure sale no run around.

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Google Aug 23, 2021

Very courteous staff who directed me exactly where to go and where to park my car for service. They did all the necessary things to change my oil and fix recalls in a timely manners. Upon retrieval of my car, they brought it to me and escorted me to the checkout counter. I highly recommend this dealership for all your vehicle needs.

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Google Aug 23, 2021

We have had an exceptional experience here. I would highly recommend using Tim Runner. He is an honest upfront guy. He was very helpful. He was very personable and just enjoyable to be around. I would highly recommend the staff there. Will for sure use again when the time comes!

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DealerRater Aug 23, 2021

Very professional without being stiff very nice listens to what you have to say. Work very hard to make sure you get what you want.

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Google Aug 22, 2021

Always fast, thorough and friendly!

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Google Aug 21, 2021

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Google Aug 20, 2021

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Google Aug 19, 2021

Great service! Fast and friendly!

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Google Aug 19, 2021

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Google Aug 18, 2021

J.E Burrow was amazing! Such a pleasure dealing with him and the dealership. Thank you. Will recommend to everyone.

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Google Aug 18, 2021

Ray Burton is your man. If you need someone to make you feel valued, he is the one. Grateful for his faith to God and his pursuit to helping me instead of making a sale.

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DealerRater Aug 18, 2021

Our sales rep Tim was knowledgeable, friendly, and thorough. He made the buying process easy and fun. My 19 year old son went out to Columbia by himself first and Tim went above and beyond to help him get into the truck of his dreams. When I went out there to check it out for myself, Tim went out of his way to make the process go as smooth as possible.

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Google Aug 17, 2021

We had a great experience with this company. Our sales person was great and everyone was super nice. They worked really hard for us and went out of their way to make sure we were put in a vehicle that we were 100% satisfied. I would recommend them to anyone and I would also do business with them again. Lovin my new ride too!!!

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Google Aug 17, 2021

Ray Burton one of the best salesman that I have came across he explains payment plans that everyone can understand he knows how to help customers out and will work with anyone I would highly recommend him here to anyone

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Google Aug 17, 2021

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Google Aug 14, 2021

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Google Aug 14, 2021

Stephanie Tisaby loved her experience yesterday

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Google Aug 14, 2021

Extremely thankful for my experience with Ford of Columbia! They treated me like one of their own. They made the whole experience positive and I would recommend! It’s worth the drive out!!

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Google Aug 14, 2021

Michael Baker and the staff at Ford of Columbia are outstanding! Not only did they make me feel welcomed, they were patient as I tried to decide on a new to me vehicle! Their no pressure approach lead me to purchasing a great vehicle, that I absolutely love to drive and it was a great price! Thanks Michael, you have made a customer for life. Amanda

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Google Aug 14, 2021

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Google Aug 14, 2021

Ray Burton treated us like Royalty today … He really knows his job , thank you … Jackie Hobbs

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Google Aug 12, 2021

We started by coming in with our 2011 Ford Fusion for what we believed was just a recall issue. From the time we walked in the entire staff was very friendly & helpful. I walked in stressed and upset because my car was all but useless but thanks to the amazing staff we were able to get trade in value for our 2011 Ford Fusion & walk out with a 2019 Jeep Renegade. Usually buying/trading a vehicle is incredibly nerve wracking but they have made the process amazing and all but seamless for us. If you need to trade in or need ...

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Google Aug 12, 2021

David B was a very helpful guy. He seemed to care about my family's needs and was did what he could to make sure our needs were met!

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Google Aug 12, 2021

Go Ray & Diego. Exceptional customer service.

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Google Aug 12, 2021

Ray Burton at Columbia Ford in Columbia, TN is the guy to see of you are looking for a deal on a vehicle. From the moment I stepped into the dealership Ray greeted me and treated me like I was someone not just another person. He was very respectful and straight forward. No lies and no misleading. Felt like I was dealing with someone that I had known for years. Highly recommend Ray Burton... have to gi e a shout out to Diego as well for being polite and professional too. Highly recommend paying a visit to Columbia Ford if ...

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Google Aug 12, 2021

Just left this dealership and William Baker was a pleasure to speak with! He was kind, patient, and explained things well in a way I could understand. I appreciate him taking the time to meet with me.

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Google Aug 12, 2021

So after going to several dealerships in Nashville,Franklin and Columbia it was a Godsend to venture into Ford of Columbia! The genuine care for what we needed in a vehicle was really taken into consideration. There was a sales team at the store that gave us information and we drove several vehicles before deciding on our New SUV! So big thanks to Jonathan Clark, David Reily and Diego Portillo for helping us in a big decision in our life!!! Thanks from the bottom of our Hearts!

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Google Aug 12, 2021

We were deeply satisfied with the service we received. Best dealership experience ever. The staff was very friendly and helpful. I will definitely shop here again and will recommend them to my friends!!! David Riley took extremely good care of us and his sales team is of the highest class!

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Google Aug 12, 2021

Had my first service at Ford of Columbia. Nick was my advisor and did an excellent job. Speedy service and he worked with my work schedule.


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